Diamond Haus » smartbargains http://www.diamondhaus.com/blog Oversight for eBay's Diamond Powersellers Wed, 02 Sep 2009 08:42:28 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 SmartBargains first DSRs http://www.diamondhaus.com/blog/2008/12/smartbargains-first-dsrs/ http://www.diamondhaus.com/blog/2008/12/smartbargains-first-dsrs/#comments Fri, 05 Dec 2008 15:31:25 +0000 admin http://www.diamondhaus.com/blog/?p=31 Smart Bargains has finally displayed their DSRs and they aren’t looking good.

Item Description 4.4 10
Communication 4.0 10
Shipping Time 4.6 11
Shipping Charges 4.5 10

One wonders if they received a phone call at 3:00AM saying that they could no longer list due to their sub-par communication DSR.

Assuming that one or both of the buyers who left negative feedback left all 1’s that means Smart Bargains received the following from the remaining users:

Item Description 5.3 8
Communication 4.8 8
Shipping Time 5.4 9
Shipping Charges 5.4 8
Item Description 4.8 9
Communication 4.3 9
Shipping Time 5.0 10
Shipping Charges 4.9 9

We’ll keep you updated.

Update #1:
While writing this post another user left a negative against SmartBargains but they only dinged the communication and item description star.

Update #2:
Doing a little research we found that we first noticed their 4.0 communication DSR at 3:00AM however SmartBargains continued to list as late as 3:20AM. eBay selling standards dictate that no one with any DSR below 4.1 is allowed to list items. So much for the balanced playing field.

]]> http://www.diamondhaus.com/blog/2008/12/smartbargains-first-dsrs/feed/ 1 SmartBargains First Positive http://www.diamondhaus.com/blog/2008/12/smartbargains-first-positive/ http://www.diamondhaus.com/blog/2008/12/smartbargains-first-positive/#comments Wed, 03 Dec 2008 15:51:22 +0000 admin http://www.diamondhaus.com/blog/?p=29 Yesterday I sent an email to eBay user jlmackey2 regarding the positive feedback they left SmartBargains.  The following was their response:

No, I’m a regular consumer. I apologize for any inconvenience. I did receive a quick response from them and same day shipping. I haven’t received anything yet, but I will post about the product after I’ve received it. Thanks.

We’ll keep you updated.

Update Dec-12-08 11:39PST

jlmackey2 just sent me this email

I received my product from SmartBargains on Monday, December 7. It was in excellent condition. It looks and work just as they advertised. I am currently using it.
I rate them an A++!!

I assume he meant December 8th.  So it does look like the transaction was positive in the end.  It still doesn’t explain why the feedback was left at payment.

]]> http://www.diamondhaus.com/blog/2008/12/smartbargains-first-positive/feed/ 2 SmartBargains, Not So Fast http://www.diamondhaus.com/blog/2008/12/smartbargains-not-so-fast/ http://www.diamondhaus.com/blog/2008/12/smartbargains-not-so-fast/#comments Tue, 02 Dec 2008 10:21:07 +0000 admin http://www.diamondhaus.com/blog/?p=18 EventHorizon1984 has an interesting entry regarding the first two feedbacks for one of eBay’s newest Diamond powersellers.  As many have noticed their first (and third!) feedback on eBay turned out to be negative.  However, it turns out that SmartBargain’s first positive feedback was left a whole 24 minutes after the item was purchased.  The item was apparently shipped across country via UPS Ground.

Positive feedback rating Very accurate and fast. I would definitely buy from this seller again.

Now we aren’t going to speculate who left this feedback or what their motivations were, but it definitely makes one wonder about the future of this seller.

]]> http://www.diamondhaus.com/blog/2008/12/smartbargains-not-so-fast/feed/ 1 Live http://www.diamondhaus.com/blog/2008/12/live/ http://www.diamondhaus.com/blog/2008/12/live/#comments Mon, 01 Dec 2008 09:38:53 +0000 admin http://www.diamondhaus.com/blog/?p=8 The site is now live and displays data for four of eBay’s Diamond Powersellers.  We are currently tracking BUY, shoplet, SmartBargins, and ToolUp.

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